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Be your own boss
Skip the commute and take ownership of how you structure your workday.
Now welcoming remote professionals
Your career.
Your schedule.
Your home base.
One premium workspace for independent contractors serving through Advantage Works Call Center and Your Virtual Business Solutions.
24/7portal access
100%remote
Ready to begin
TRUU Nicole RobertsFounder & President
TWO COMPANIES. ONE STANDARD OF EXCELLENCE.
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The remote advantage
Work designed around your life.
Professional freedom, real support, and opportunities that reward your excellence.
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Work-life harmony
A flexible path for parents, students, caregivers, and ambitious dreamers.
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Limitless potential
Grow through client programs, strong performance, referrals, and leadership opportunities.
Our services & agent guide
Know the opportunity. Prepare with confidence.
Detailed essentials, organized into quick tabs so you can find what matters without reading a long handbook.
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Virtual customer experience services
Through our relationship with the Arise Platform, we support flexible, work-from-home service delivery across critical customer-care intervals.
- Inbound and select outbound customer service
- Technical support and sales programs
- Business-process support across operations, finance, supply chain, and customer care
- Flexible 30-minute scheduling intervals that help match staffing with customer demand
Program terms, technology requirements, fees, revenue, and availability may change. Always follow the current Opportunity Announcement and Statement of Work.
2026 opportunity realities
Clear expectations before you commit.
Certification & preparation
Client-specific certification is required before live servicing. Course length, schedules, prerequisites, and whether training activities are compensated vary by client and current program terms. AWCCLLC/YVBS provides orientation preparation before class so you can begin organized and ready.
Background review
A prior conviction does not automatically determine every outcome. Background results and client eligibility are reviewed case by case; programs involving fraud, theft, violence, financial data, or sensitive information may apply stricter standards.
Schedules & availability
Intervals are usually selected in 30-minute blocks. Preferred hours are not guaranteed, and new contractors may see limited availability. Peak periods, weekends, strong adherence, and performance can improve access to opportunities.
Available 2026 program types
Opportunities may include customer service, inbound sales, travel, roadside assistance, bilingual support, technical support, gaming/QA, data annotation, content evaluation, and AI-related operations across retail, healthcare, travel, and other industries.
More than one program
There is no universal one-program rule, but most contractors can realistically balance only two or three. Certification schedules cannot conflict, programs often require 10–15+ hours weekly, and every client’s attendance and performance standards must be maintained.
Program availability, screening, fees, certification compensation, revenue, and scheduling rules can change. Current client documents and your signed AWCCLLC/YVBS agreement always control.
Policy center
Professional standards. Protected success.
Clear expectations protect you, our clients, and every customer we serve.
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Equipment
Intel i5 equivalent, 8 GB RAM, 256 GB SSD, two USB ports, webcam, and an approved wired USB noise-canceling headset.
Review more details →⌁
Secure connection
Wired Ethernet is required for call handling: 25 Mbps download, 10 Mbps upload, and latency under 50 ms.
Review more details →⌂
Private workspace
Use a quiet, private, well-lit room with a desk and ergonomic chair. Public, shared, vehicle, and outdoor locations are prohibited.
Review more details →◫
Mobile devices
During active service, keep personal devices silent and stored away except for approved authentication, supervisor contact, or emergencies.
Review more details →Recognition & rewards
Excellence gets noticed.
Gift card
Bonus + $25 gift card
Bonus + $50 gift card + badge
Bonus + $100 gift card + mentoring
Weekly $25 Every Friday at 3 PM ET
Monthly $100 95%+ attendance
Quarterly $500 Top Tier performers
Annual $1,000 December appreciation drawing
Community
Your team, connected.
Company updates and direct access to both official team communities.
TRUU Nicole RobertsFounder & President · Company update
Welcome to AWCCLLC & YVBS. Review the latest standards, stay connected, and remember that every excellent customer interaction builds your future.
Workspace
Everything in one place.
Preview the organized agent environment. Final client tools and Homebase access are assigned after company onboarding.
● ● ●AWCCLLC & YVBS Workspace
WORKSPACE STATUS
Welcome, Agent.
Your assigned production tools will appear after registration and onboarding.
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Schedule◉
Homebase✓
QA score
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Homebase✓
QA score
Restricted access gateway
Authorized personnel only.
AWCCLLC & YVBS workforce systems contain private training, performance, coaching, and operations information. Portal access is granted individually after leadership review.
Identity verifiedAccess restrictedActivity monitoredApproval required
Agent access
Agent Workforce Portal
For approved hired agents completing onboarding, training, refreshers, and workforce activities.
Authorized sign in ↗Request agent access →Leadership access
Admin Operations Portal
Restricted to approved administrators and operations leaders handling sensitive workforce records.
Authorized sign in ↗Request operations access →Access notice: Sharing a portal link does not grant permission. Every user must request access with their own email identity and receive approval. Unauthorized access attempts may be reviewed.